There are some issues that you can fix at home, though it’s not always possible to avoid going to the Apple Store, particularly if the physical damage involves a broken screen. Without physically looking at your device, Apple Support can find any potential hardware problems with it through a remote diagnostic examination. The tech support team will walk you through the steps to take if your issues can be resolved remotely. If Apple support determines that the problem needs to be fixed by a qualified technician, they may also advise visiting an actual Apple Store or approved repair facility. We mentioned below are the steps to test iPhone Hardware Using Apple Remote Diagnostic Exam.
Steps to test iPhone Hardware Using Apple Remote Diagnostic Exam
Request for Remote Diagnostic Exam
You must first contact Apple Support and wait for a response from them in order to schedule a remote diagnostic exam. The Apple Help App can be used to contact tech support if your iPhone is still functional in any way. Alternatively, follow these steps: Step 1: Go to Apple’s Get Support website. Step 2: Click Sign in to view your products, or just click Choose a product and select the iPhone. Step 3: Click Repairs & Physical Damages. Step 4: Choose the most relevant option and select Continue. Step 5: Under Contact, click Chat. If you don’t see a Chat option, go back and select a different option instead.
Allow Apple Support to Conduce a Diagnostic Exam on iPhone
Be aware that you will need a prompt from Apple in order to start the remote diagnostic exam. The option to launch a diagnostic report won’t appear on your iPhone if you complete these steps without consulting a professional. Following your Apple expert’s request for a diagnostic report, follow these instructions: Step 1: On your iPhone, navigate to Settings. Step 2: Select Privacy. Step 3: Tap Analytics or Improvements. Step 4: Select Start Diagnostic Report with Apple Support. Step 5: After reading the terms and conditions, tap Agree. Wait for Apple to perform the hardware diagnostic test on your device. This procedure will take a minute or two to finish, according to Apple support. The Apple support specialist will be able to advise you on the best ways to address your issue following the diagnostic test.
Final Words
We hope you like our article on how to get iPhone Hardware Using Apple Remote Diagnostic Exam. Many people are ready to sell their phones and buy new ones when they experience problems with their phones. Since many iPhone faults are simple to fix, saving all that money is possible. Some issues we encounter with our phones, such as water damage, do necessitate a new phone. However, the majority of problems may be quickly identified and fixed by performing a hardware test to determine the exact cause.
