How to set up a remote desktop – Guide
Thanks to advances in technology (and an unfortunate pandemic that has intensified the need to work remotely and perform business services), more and more people can work from anywhere and have full support to stay productive. I can. The key is having remote systems to allow companies to move to a work-from-anywhere model and adopt and expand BYOD policies. Employees and individuals must be able to remotely access work or other equipment on home or on the move. Organizations must be able to support remote customers and employees. Technical support agents themselves need to work remotely. And in all cases, organizations seek to promote productivity, efficiency, and customer and employee satisfaction. The key to breaking the limits of physical distance is remote access solutions with remote desktop capabilities.
How to to define up a remote desktop
Get started with Zoho Assist
First, sign up for Zoho Assist with your email address, or if you’re already a Zoho user, click Access Zoho Assist to get started. For timers, we offer a 15 day trial with all our features. After 15 days, Zoho Assist remains free for personal use.
Start a remote support session or suite up a device for unattended access
To start an instant on-demand remote support session, click Start Now or click Schedule to conduct a session at a later time. After starting a remote support session, there are three ways to invite a person at the remote end. You can send an invitation via SMS or email, ask the customer to navigate to join.zoho.com to join the session, or send the join link through the chat messenger of your choice. If you want to configure a remote desktop for unattended access, click here to check deployment methods.
Connect to Remote Desktop
After sending the session invitation to the remote client, it is simple to connect to a remote computer. Upon receiving the invitation, your customer can join the session via one of the previously mentioned methods and install the lightweight agent to provide full remote desktop access. To remotely connect to a PC configured for unattended access, navigate to Unattended Access and click Connect next to the device you want to access.
Final note
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