Guide: Fix ‘YouTube Not Work­ing on Wi-Fi’ Issue

When you finally have some time to relax after a long day, open the YouTube app to watch videos. BoomYou are surprised to find that the app is not working – the videos are not loading over WiFi. Switch to mobile data brings the YouTube app back to life. Also, everything else works fine on Wi-Fi, except for the YouTube app. No. There is no wizardry involved. The digital world is just weird. It is never known for sure what causes such a problem. But do not worry. Things are going to change. Both Android and iOS users have found the YouTube app not working. So, here are a few solutions to fix the problem. Let’s take a look at them.

Restarting Phone and Modem

Let’s take a look at the simplest solution – reboot the device. First start your phoneThen restart your modem. Usually this magical remedy will solve everything.

Turn on Airplane mode

Another simple yet powerful solution is to turn on airplane mode. If you do that, all network connection on your phone On Android, you’ll find the Airplane mode icon in the quick settings. Tap it to turn it on. Wait a while. Then turn it off.

Similarly, open the control center on iPhone and tap the airplane mode icon. Then turn it off.

Forget the WiFi network

Since the problem only occurs over Wi-Fi, you will need to reset it. That is, you have to make your device forget the Wi-Fi data and then add them again. Here is how to do it. Note: Only perform this step if you know your Wi-Fi password.

iPhone

Step 1: Open Settings and go to Wi-Fi.

Step 2: Tap your Wi-Fi name. On the next screen, tap Forget This Network.

Step 3: Your WiFi is not connecting now. Tap on it and enter the username to reconnect.

Android

Step 1: Open Settings and go to Network & Internet.

Step 2: Tap Wi-Fi followed by tapping your Wi-Fi name.

Step 3: Hit the Forget button

Step 4: Re-register your WiFi on your phone

Enable IP v6

Another thing regarding the modem is to disable IP v6 and keep only IP v4 enabled. The feature and the process differs from modem to modem. So look in the manual of your modem.

Check the date and time on your Phone

Even though the idea of ​​this solution may look bizarre, give it a try. Sometimes the wrong time is also responsible for the YouTube app not working. On the iPhone, go to Settings> General> Date & Time. Turn on the toggle next to Set Automatically.

On Android, go to Settings> System> Date & Time. Turn on Automatic date and time. On both phones, if automatic type is already enabled, disable it. Then turn on again.

Log out of Google account in YouTube

Sometimes the problem is with the Google account. So you have to log out of the YouTube app. To do that, open the YouTube app and tap the profile picture icon in the top right corner.

Then tap the little down arrow next to your name. On the next screen, tap Sign Out or Use YouTube Signed Out. Then log in again. Tip If the issue persists, try using YouTube while logged out or in incognito mode.

Clear cache and data for YouTube app (Android)

On Android devices it is often helpful to clear the cache and data. Start clearing the cache. If the problem persists, delete the data. While neither will delete your YouTube account, clearing data will reset YouTube app settings and log you out. To do this, follow these steps: Step 1: Go to phone Settings followed by Apps / Application Manager.

Step 2: Tap YouTube. Press Storage.

Step 3: Tap Clear cache followed by Clear data / storage.

Update YouTube app

Often the problems lie in the app. It’s a piece of software at the end of the day and they are prone to bugs. So try to update YouTube app from Play Store (Android) and App Store (iPhone). You can even try reverting to one of the previous versions on Android.

Reinstall the YouTube app

To do this on the iPhone, tap the YouTube app on it home screen. Once the icons start to vibrate, tap the cross in the YouTube app to remove it. Once removed, start your phone and then install it again. On Android, since it is a pre-installed app, you cannot delete it. However, you can turn it off or uninstall the updates which will take it back to the factory version. To do this, go to Settings> Apps / Application Manager. Tap YouTube followed by Disable Or tap the three dots icon in the top right corner and select Uninstall updates.

Clear the browser cache

Sometimes clearing the browser cache also helps in solving such problems. We will demonstrate for popular browsers.

Safari

Step 1: Open the Settings app and go to Safari.

Step 2: Scroll down and tap Clear history and website data. A confirmation message will appear. Clearing history and data in Safari will also delete your browsing history and temporary files. Know more about this feature on iOS.

Google Chrome

Step 1: Open the Chrome app and tap the three dots icon in the top right corner. Select settings.

Step 2: Press Privacy followed by Clear browsing data.

Step 3: Here you will find a list of things. Check Cached images and files. Then tap Clear data.

Reset network settings

Resetting the network settings does not delete any data. But it will return all settings related to the network to their defaults like Wi-Fi, Bluetooth, etc. Here is how to do it. On Android, go to Settings> System> Reset options (check under Advanced). Then tap Reset Wi-Fi, mobile, & Bluetooth or the relevant options are displayed up on your phone

On the iPhone, go to Settings> General> Reset> Reset Network Settings.

Use Google DNS

While you phone automatically configures the DNS for your wifi, sometimes using OpenDNS or Google DNS fixes wifi problems. Here is how to do it.

iPhone

Step 1: Open Settings> Wi-Fi. Tap your Wi-Fi name.

Step 2: Under your Wi-Fi network, choose Configure DNS and click Manual.

Step 3: Delete the pre-populated entries under DNS servers and replace them with Google DNS (8.8.8.8 and 8.8.4.4 in the next box displayed by tapping Add Server) or OpenDNS (208.67.222.222 and 208.67.220.220).

Android

Step 1: Open Settings and go to Network & Internet.

Step 2: Tap Wi-Fi followed by your Wi-Fi name.

Step 3: Tap the Edit icon (pencil) at the top. A pop-up. Tap Advanced options.

Step 4: Tap the option available under IP Settings and choose Static.

Step 5: Under DNS 1 and DNS 2, enter Google DNS (8.8.8.8 and 8.8.4.4) or OpenDNS (208.67.222.123 and 208.67.220.123). Save it and you are good to go.

Turn off Wi-Fi Assist (iPhone)

iOS devices have a handy feature known as Wi-Fi Assist which comes in handy during poor Wi-Fi connections. Sometimes your iPhone automatically switches to mobile data, which may not work, giving you the impression that Wi-Fi is not working. So you have to turn it off. To do this, go to Settings> Mobile Data. Turn off Wi-Fi Assist.

Reset app preferences

On Android, resetting app preferences is also known to act as saviors in case of problems with various apps. You should try it. Do not worry. No data is deleted by resetting app preferences. It will only reset settings and other things. To do this, go to Settings> System> Reset options. Tap Reset app preferences.

Keep your eyes open

Hopefully one of the above solutions should have solved the problem. If it persists then check your recently installed apps. Sometimes a problematic app can interfere with the operation of other apps. Do you also use a VPN? Try to disable it as this could be causing the problem. The next up God forbid that if the YouTube app doesn’t stop tantrums, use YouTube without the app. Here is how to do it.

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