Guide: Fix ‘Windows 10 Not Detecting PS4 Controller’ Issue
While Xbox rules to work with Windows as a controller, there are plenty of PS4 owners who struggle to use their Dual Shock controller with Windows. There are two basic ways to connect a PS4 controller to a computer: wirelessly (via Bluetooth) or with a USB cable. If you can’t play games with a PS4 controller because your computer doesn’t recognize it, check out the solutions outlined in this guide. guide For USB connections, make sure your computer’s USB port is not covered with dirt or debris. You must do the same for the controller port. If there is debris in any of the ports, blow dry air into them to remove them. You should also check that the USB cable you are using is not faulty or counterfeit. Alternatively, you can update the Steam app on your Windows PC and reconnect your controller. And for users whose PC is not detecting their PS4 controllers over Bluetooth, the problem could be due to some Windows Bluetooth connection issues. The problem could also be related to a driver. Try one of the troubleshooting solutions tips listed below to make your Windows PC detect your PS4 controller again. Or use a Bluetooth USB adapter, if you have one.
1. Re-enable Bluetooth
If you are unable to connect your PS4 controller to your Windows PC, please turn off your computer’s Bluetooth, turn it back on and try pairing with your device again. You can turn off Bluetooth from the Windows Action Center or from the Windows Settings menu.
Re-enable Bluetooth from the action center
Step 1: Tap the Action Center icon in the lower right corner of the taskbar to open the Action Center.
Fast Tip You can also use the keyboard shortcut ‘Windows key + A’ to launch the Action Center. If Bluetooth has a blue background, it means it is on / active. Step 2: Tap Bluetooth to display it.
Step 3: Tap Bluetooth again to turn it back on and check if your PC now detects the controller.
Re-enable Bluetooth through Windows settings
Step 1: Open the Windows Settings menu and click Devices.
Step 2: In the ‘Bluetooth and other devices’ section, turn Bluetooth off and on again.
Check if your computer is now detecting your PS4 controller. Like this it trick, move on to the next troubleshooting solution below.
2. Disconnect / remove controller from PC
If the PS4 controller was previously paired with your PC via Bluetooth but is no longer detected, you will need to delete the controller from your PC’s list of previously paired or connected devices. Then reconnect the controller to your computer. Follow the steps below to get it done. Step 1: Launch the Windows Settings menu and select Devices.
This should automatically take you to the ‘Bluetooth and other devices’ section. You can also right-click on Bluetooth from the action center and select ‘Go to settings’.
This will redirect you to the ‘Bluetooth and other devices’ section of the Windows settings menu. Step 2: Locate the paired PS4 controller (labeled Wireless Controller) in the ‘Mouse, Keyboard & Pen’ section and click on it.
Step 3: Tap Remove device to disconnect the controller from your computer.
Step 4: Tap Yes on the confirmation prompt to remove the controller from your PC.
Re-pair the controller with your computer and check if it detects it. Follow the steps below to connect your PS4 controller to your Windows PC via Bluetooth.
How to Connect PS4 Controller to PC via Bluetooth
Step 1: First, put the PS4 controller into pairing mode by pressing the Share button and PS button simultaneously for about 5 seconds until the LED flashes blue.
Step 2: Open the Bluetooth settings menu and tap ‘Add Bluetooth or other devices’.
Step 3: Select Bluetooth in the new window.
Make sure the PS4 controller is still in pairing mode. Your computer should now detect the controller. If not, then move on to the next troubleshooting solution (method # 3). Otherwise, continue with step 4 below. Step 4: Then select Wireless Controller.
Your computer should successfully connect to the controller.
3. Charge the controller
If your PS4 controller’s battery is low, or if the device is completely out of battery juice, your computer may not be able to detect it. Plug your controller into a USB power source, charge it for a few minutes to increase the battery level, and try connecting it to your computer again.
4. Update the game controller drivers
On a Windows PC, a PS4 controller (and other wireless controllers) is powered by three main drivers:
If your PC still does not detect your PS4 controller, then you need to update these drivers. Follow the step below to get it done. Step 1: Launch the Windows Quick Access menu (use the keyboard shortcut ‘Windows key + X’) and select Device Manager.
Step 2: Tap the ‘Human Interface Devices’ dropdown button to display the drivers for ‘Bluetooth HID device’ and ‘HID complaint game controller’.
You can find the Bluetooth Wireless Controller in the Bluetooth section.
Step 3: Right-click on the driver you want to update and select Update driver.
Step 4: Select ‘Search automatically for updated driver software’.
Your computer would search for new versions of the driver and ask you to install them on your computer. Follow the same steps to update all three drivers listed above – right click and click Update Driver. Finally, if you don’t want such Bluetooth problems with your computer, you can just buy the official Sony DUALSHOCK 4 USB wireless adapter for Mac or PC and get rid of it. The same adapter costs $ 16.99 and you shouldn’t have to pay a dime any more unless you’re really desperate.
Enjoy your games
At least one of the troubleshooting tips mentioned above should help resolve the cause of your computer not detecting your PS4 controller. Now you can enjoy your favorite Windows game. The next up: Are you unable to project or mirror content from your PC because Windows cannot detect your external monitor or TV? Check out the solutions herein guide to fix that.
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