Guide: Fix ‘Instagram Not Sending DM Notifications’ Issue
One of the things I like about Instagram is that it sends silent notifications for likes and comments. Such notifications may appear on your screen, but without any sound. But for Direct Messages (DM) you get a notification, which is justified because they are important. However, some users often have a strange problem – they don’t receive instant message notifications. Imagine the trouble of repeatedly opening the app and refreshing the DM screen to check for the latest messages. Is something similar happening to you? Let’s fix it.
Check the notification settings
Instagram has separate notification settings for likes, comments, live videos, IGTV, video chats, and even messages. Sometimes while playing with settings or due to a bug, the message notification setting may have changed. You need to check whether it is enabled or not. To do this, follow these steps: Step 1: Open the Instagram app and go to your profile screen. Here, tap on the three-bar icon in the top right corner. Select settings.
Step 2: Scroll down and tap Push notifications under Notifications.
Step 3: Search for Instagram Direct and Instagram Direct requests. Make sure the check mark is next to From everyone for Instagram Direct. If it’s next to Off, tap From everyone to select it.
Step 4: Restart your device. You should now receive message notifications.
Check Muted Chat
Not receiving notifications from a particular message thread? If so then you need to make sure the thread is not muted. If you mute a thread (even accidentally), you won’t receive notifications from that chat. Here are the steps to check it and unmute it. Step 1: Launch the Instagram app and tap the message icon in the top right corner.
Step 2: Find the thread you are not receiving notifications from. Look for the mute icon. If you find it, it means the thread is muted.
Step 3: To unmute, tap and hold the message thread. Then select Cancel Messages from the menu.
Clear cache
If you use Instagram on an Android phonethen you can try clearing the cache for the Instagram app. Clearing the cache is different from clearing data as it does not delete any data on your device. Follow these steps to clear the cache of the Instagram app: Step 1: Open the device settings and go to Apps / Apps & notification / Application manager, depending on the option available on your device.
Step 2: Under All apps, tap Instagram.
Step 3: Next, tap on Storage and click on Clear Cache button
Update App
Instagram regularly rolls out updates to fix most bugs and improve the app’s performance. If you avoided them, you should update the app right away. Open Google Play Store (Android) and App Store (iPhone) and find the Instagram app. Install the available update, if any. Then restart the device.
Log out of the app
Bugs are weird, and sometimes their solutions are weirder. Sometimes logging out of the Instagram app resolves and back in if you don’t get notifications. Here’s what to do. Step 1: Open the Instagram app and go to the profile screen. Tap the three-bar icon at the top.
Step 2: Select settings. Scroll down and tap Log Out.
You can also consider clearing the Instagram app’s cache to cover your bases. When you get it phone and relaunch the Instagram app, the problem should be resolved.
Safe mode
While the main purpose of safe mode is to troubleshoot device, simply switching to safe mode fixes many app issues as well. Note: This only works on Android devices. Follow these steps to switch to safe mode: Step 1: Using the power button of your device, turn it off. Step 2: Now hold the power button until you see the manufacturer’s logo. As soon as you see it, you leave the flow button and keep the volume low button until the device boots up upYou should be put into safe mode indicated by the words Safe mode in the bottom right corner.
Step 3: Stay in safe mode for a few minutes and then reboot your device normally. You can also enter safe mode by pressing and holding the power button buttonYou get the power menu. Tap and hold the Power off option. You get a doll up ask you to confirm that you are entering safe mode. Tap Ok.
Bonus Tip: Mute messages and stories
Opting out of following someone whose stories and posts you don’t like on your Instagram feed might seem like a drastic step. Meet the mute option. If you ignore a profile, you will not see posts and stories from that profile in your feed. It’s different from block. Instagram offers a separate option to mute stories and posts. So you can allow one and mute the other. Here is how to do it. Step 1: Open the Instagram profile whose posts or stories you want to mute. Tap the three-dot icon in the top right corner.
Step 2: Select Mute. Then choose the mute type. You can go for posts, stories or both.
Discover Instagram
Instagram is running these days. Lately they have added many new ones featuresA few months ago they launched IGTV, followed by name tags, close friends, questions, and a countdown sticker. All features are pretty cool and stick with Instagram. After all, that’s what Instagram wants.
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