Guide: Fix ‘iCloud’s Old­er Ver­sion of Win­dows Error’ Issue

Apple’s iCloud for Windows provides the best way to access both iCloud Drive and iCloud Photos on a Windows PC. But if you’ve recently updated the desktop or Microsoft Store version of iCloud, you may have noticed an absurd notice about iCloud Photos titled “We discovered you’re using an older version of Windows.” Why is this happening? And what can you do to get rid of it? Without further delay, let’s check everything you need to do to stop this error from appearing repeatedly up every time you start your computer.

Update Windows 10

Of course, the first thing you would have done when you saw the “We have determined that you are using an older version of Windows” message is to update Windows 10. If you hadn’t already, now is the time to update. to do. But first, it’s a good idea to check your current Windows 10 version. Type winver in the Start menu or search box and press Enter. In the About Windows box that appears, you will find the required details next to Version. iCloud for Windows 11.1 requires at least Windows 10 1909 OS Build 18363 (January update) or higher to function properly. If your PC is already up-to-date, skip to the next section. Otherwise, close the About Windows box and continue updating Windows on your PC. Type windows update in the Start menu or search box, press Enter, and then click Check for updates on the Windows Update console to initiate a scan. Once the latest updates are detected, click Download or Download and Install Now to update Windows 10. You must restart your PC for the update to complete.

Install HEIF Codec

iPhones use a revolutionary file format called HEIF (commonly referred to as HEIC) to store the photos you take. This format consumes incredibly less storage space and also provides technically superior images with better depth maps and a wider color gamut. Windows 10, however, does not feature native support for the HEIF format. To resolve compatibility issues, the iCloud Photos component in iCloud for Windows requires you to download a relevant codec to decode HEIF images. Conveniently, there is a codec from Microsoft itself that you can install quite easily. Go to the Microsoft Store, search for ‘heif image extensions’, select HEIC Image Extensions from the search results and click Get. You can also click Download button below to open the codec download page directly.

Install HEVC decoder

In addition to HEIF, iPhones also use an unusual format called HEVC to store videos. It offers similar storage-related benefits, allowing you to save twice the video content as compared to traditional formats. That makes a huge difference when recording videos in higher resolutions. But again, Windows 10 doesn’t feature native support for the HEVC format. Hence, iCloud Photos needs a decoder that allows Windows 10 to play the video files on your PC. Again, Microsoft comes to the rescue with a relevant decoder. But confusingly, the Microsoft Store lists two HEVC codecs: one extension is completely free, while the other requires a $ 0.99 payment. Both have similar descriptions except for their names – ‘HEVC video extensions’ and ‘HEVC video extensions from device manufacturer’ for the paid and free versions respectively. The only difference is the Features fragment; the paid version can ‘play and produce HEVC encoded video content’, while the free version can only play HEVC encoded video content. ‘ Searching for ‘hevc video extensions’ directly in Microsoft Store will return only up the paid version of the HEVC extension. Instead, we recommend installing the free version as it should be enough.

Live flawlessly

After updating Windows 10 to at least OS Build 18636 (1909) and then installing both the HEIF and HEVC image and video codecs, the message ‘We have detected that you are using an older version of Windows is no longer displayed up in the action center of your PC. That said, iCloud for Windows isn’t exactly known for great functionality on Windows. If you have other issues while using the app, refer to this troubleshooting guides for iCloud Drive and iCloud Photos.

Fix ‘iCloud’s Old­er Ver­sion of Win­dows Error’ Issue: benefits

Faq

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